Shipping Manager - Minister of Fulfillment

Reports to: Director of Operations

Supervises: Shipping Supervisor(s), Logistics clerk(s), Forklift Operator(s) and 18-40 hourly employees

Job Summary/Purpose:

• Responsible for the management of all shipping department activities including, but not limited to, the productivity and development of all employees engaged in the picking, packing, and shipping/logistics process.
• Major Responsibilities/Activities
• Process and ship orders to meet internal timeliness metrics while limiting or eliminating labor waste.
• Determine work procedures, prepare work schedules, and expedite workflow to obtain maximum staff effectiveness and efficiency.
• Maintain a flexible work force for the variation in daily orders and scheduling.
• Prepare and ship pallet orders for key customers in compliance to all vendor specifications.
• Become a SME in regards to all vendor compliance manuals, as they apply to freight.
• Oversee work for quality, accuracy, neatness, and conformance to policies and procedures.
• Be a cross-functional leader, collaborating with other departments such as production, maintenance, inventory management and quality assurance.
• Work seamlessly with and in support of the Citizens Service Department to foster best in class customer service.
• Analyze and standardize procedures to improve efficiency of the department.
• Coordinate with shipping carriers to arrange the pickup of orders as needed.
• Manage third party warehouses and distribution of inventory to maintain optimum code rotation on products.
• Prepare employee efficiency reports.
• Participate in the hiring and training of new employees.
• Conduct annual performance reviews and provide continual feedback on both positive and negative performance.
• Maintain a clean and safe shipping area at all times, focusing on food and employee safety.
• Ensure proper rotation and control of all finished goods inventories.
• Maintain an injury free workplace and be an active participant in the plant safety committee.
• Manage international freight to international customers.

Requirements

• Bachelor degree preferred
• 10+ years operational leadership experience
• Forklift certified trainer

Skills

• Critical thinking and analytical/problem solving
• Superior communication and planning
• High sense of urgency
• Thorough with good attention to detail
• Leadership and coaching strength
• Collaborative
• "Can do" attitude

THE REPUBLIC OF TEA IS AN EQUAL EMPLOYMENT EMPLOYER

Current Openings for Shipping Manager Minister of Fulfillment Jobs at Upton Tea Imports